Assuming software is required, the following results were found.

Open Source
You shouldn't be using open source software because it's cheaper (although it is), you should be using it because of its features and flexibility and the fact that it doesn't lock you in to restrictive license agreements.
Planning for an Asterisk PABX installation
This article was written some time ago; some details may no longer be current but the general approach remains sound. Introduction VoIP offers opportunities for improved telephony functions and closer integration with other business systems and is seen...
Configurable or Customisable - which is better?
Off-the-shelf software packages are rarely a perfect fit for your requirements; this means you have to make some changes. Given a choice between a configurable package and a customisable one, which is preferable? As ever it depends on your specific...
No Optical Drive? No Problem
Many new laptop computers don't have a CD/DVD drive; this is fine if you're installing software over the internet but not all suppliers provide downloadable installers. And then there's all those reference manuals on CD that you sometimes need. There...
Adventures in synchronisation volume 1 - Address book
Although my primary computer has a perfectly acceptable address book I regularly want this information on one of my other devices (tablet, phone other computer, etc). My case might be a bit extreme in terms of the number of devices I use, but the basic...
A Taxonomy of Loss
The widespread commercial use of the internet has led to an increasing focus on systems security. Media driven hype and a lack of independent information can make the true level of threat to an organization difficult to determine. Adopting a structured...
Network Security
External Network Scanning One of the core mechanisms for protecting networks is to install a firewall to mediate traffic between systems on the internal network, publicly accessible systems is a DMZ (from the military term d e m ilitarised z one) and...
Adventures in synchronisation volume 3 - Files and Stuff
Having established an ownCloud synchronisation framework to share my contacts and calendar between devices, it makes sense to see what other things I can do with it.
Adventures in synchronisation volume 2 - Calendar
Synchronising calendar details across multiple devices introduces some additional complications beyond the requirement of static data such as contact details.
Reporting Bugs
In theory, the point of reporting a bug is to get it fixed, or at least to help. Too often I see (and receive) bug reports that are almost useless. Writing a good bug report isn't hard, it just takes a little discipline, which can be assisted by a good...
Documentation
It might be the last thing you want to read, but not having a well documented IT infrastructure (servers and networks) can lead to surprising events like critical systems running on unsupported servers. Documentation must not only be accurate at the...
My cat is cloud-based
Cloud based computing is the latest in a long series of allegedly paradigm-shifting innovations in the computing industry. In common with most of its predecessors it is neither as good nor as bad as it looks. The increasing availability of high-speed,...
Are we there yet?
The success (or otherwise) of IT projects is often difficult to measure; it's even harder if you have no clear idea of the results.
Computers are for life, not just for Christmas
Part of the planning process for any new computer systems should be to identify its on-going maintenance requirements and the person or group within the organisation that will be responsible this upkeep. Without this support commitment, even the best...
Choosing the right tool for the job
It's easy to want to use the things you're used to, but forcing software into situations that aren't appropriate is a poor long-term solution. Starting with the right tool (or set of tools) can save you having to either throw it out and start again or...
Anti-Spam
Spam is a curse that just keeps getting worse. Figures from independent studies suggest over 80% of global email traffic is spam [ Cisco ]. You might not be able to hunt down the spammers and mete out well deserved punishment but you can take steps to...
Beyond the Blackboard
Considerations when designing or specifying an on‑line learning environment. For many organisations, the provision of training to staff and customer represents a significant cost. As the processing power and network bandwidth available to desktop PCs...
System Implementation
Joomla From the website ( www.joomla.org ) "Joomla is one of the world’s most popular open source CMS (content management systems). With millions of websites running on Joomla, the software is used by individuals, small & medium-sized businesses, and...
3D content for web pages
The technology options for displaying 3D content in web pages have evolved over the years with a number of different formats attaining at least temporary popularity but with variable levels of support and maintenance. Here I mean projecting 3D content...
Computers aren't intelligent, despite what you see in the movies
The truly intelligent computer (or robot) is a staple of science fiction in all forms. While there's a lot of activity, the prospect of developing human intelligence in software faces some basic problems. Futurists and science writers regularly predict...

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